Last Updated: 22 January 2026
1. Introduction & Acceptance of Terms
Welcome to theguardians.com.hk (the "Site"). These Terms of Service apply to your use of this Site and any purchase you make with us.
By using our Site or buying our products, you agree to these Terms.
Who We Are (Clarification of Names): To avoid confusion, please note that we operate under the following names:
- Company Name: B.Y. Quantitative Medicine Limited (or BYQM for short). This is our official legal entity.
- Brand & Store Name: BEYOND (or BEYOND Quantitative Medicine). This is our main commercial brand and the name of this online store.
- Product Series Name: THE GUARDIANS. This is the name of our specific wellness product series (e.g., dietary supplements).
2. Nature of Products & Disclaimers
a. Dietary Supplements: All dietary supplements sold or showcased on this Site are formulated for general wellness purposes.
- Not Medication: These products are not pharmaceutical drugs or medicines. They are not intended to diagnose, treat, cure, or prevent any disease, including cancer.
- Usage Warning: These products are intended for use by adults only. We strongly recommend that you consult with a qualified healthcare professional before using any dietary supplement, particularly if you have a pre-existing medical condition, are undergoing treatment, or are pregnant or nursing.
- Not Medical Advice: The content in these publications is not intended as, and shall not be construed as, professional medical advice, diagnosis, or treatment.
- Consult a Doctor: Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read in our publications.
3. Orders, Payments, and Pricing
All orders are subject to product availability and our acceptance.
- Pre-Orders: For products listed as "Coming Soon" or "Pre-order" (such as upcoming supplement releases), we may collect payment at the time of order to secure your reservation. Estimated shipping dates for pre-orders are subject to change due to production or logistics factors.
- Pricing: All prices are listed in HKD and are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
- We reserve the right to refuse or cancel any order at our sole discretion, including for reasons such as product unavailability, errors in pricing, or suspected fraud.
4. Shipping, Delivery, and Returns
Our detailed Delivery Policy and Refund & Return Policy form part of these Terms.
Our detailed Delivery Policy and Refund & Return Policy form part of these Terms.
- Delivery Time: Delivery times provided at checkout are estimates only. We are not responsible for delays caused by carriers, customs, or events beyond our control.
- Returns of Publications (Books): We accept returns of undamaged, unread books within 7 days of delivery for a refund of the product price.
- Returns of Dietary Supplements:
- Pre-Shipment: If you have pre-ordered a supplement, you may cancel your order for a full refund at any time before the product has shipped.
- Post-Shipment: For health, safety, and hygiene reasons, all sales of dietary supplements are final once shipped. We cannot accept returns or offer refunds for any opened, used, or unsealed containers.
- Defective Items: Defective or damaged items must be reported within 48 hours of delivery for investigation and replacement.
5. User Responsibilities & Account
If you create an account on this Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and current information for all purchases.
If you create an account on this Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and current information for all purchases.
6. Intellectual Property
All content on this Site, including text, graphics, logos, images, software, and product designs, is the property of B.Y. Quantitative Medicine Limited (BYQM) or its licensors and is protected by copyright and other intellectual property laws. You may not modify, publish, transmit, create derivative works from, or exploit any of the content without our prior written consent.
All content on this Site, including text, graphics, logos, images, software, and product designs, is the property of B.Y. Quantitative Medicine Limited (BYQM) or its licensors and is protected by copyright and other intellectual property laws. You may not modify, publish, transmit, create derivative works from, or exploit any of the content without our prior written consent.
7. Limitation of Liability
To the fullest extent permitted by law, BYQM shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products. We make no warranties, express or implied, regarding the accuracy of Site content or any specific health outcomes from the use of our products. Our total liability for any claim under these Terms shall not exceed the amount you paid for the product giving rise to the claim.
To the fullest extent permitted by law, BYQM shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products. We make no warranties, express or implied, regarding the accuracy of Site content or any specific health outcomes from the use of our products. Our total liability for any claim under these Terms shall not exceed the amount you paid for the product giving rise to the claim.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong").
These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong").
9. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. The "Last Updated" date at the top of this page will be revised accordingly. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.
We reserve the right to update or modify these Terms at any time without prior notice. The "Last Updated" date at the top of this page will be revised accordingly. Your continued use of the Site following any changes constitutes your acceptance of the new Terms.
10. Contact Information
For questions about these Terms of Service, please contact us at: admin@byqmed.com
For questions about these Terms of Service, please contact us at: admin@byqmed.com
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